Credit card declines can happen for a variety of reasons. When we submit a charge to your bank, they have automated systems that determine whether or not to accept the charge. These systems take various signals into account, such as your spending habits, account balance, and card information like the expiration date and CVC. Since these signals are constantly changing, a previously successful card might be declined in the future. Even if all of the card information is correct, and you previously had a successful payment, a future charge can still be declined by a bank’s overzealous fraud systems.
When a card is declined, we show as much information as we receive from your bank about a decline. Unfortunately most declines are generic, so we don’t have much information as to why a charge was specifically declined. If all of the card information seems correct, it is best to contact your bank, inquire for more information, and ask for future charges to be accepted.
Unfortunately, we are not provided reasons why charges are declined due to banking privacy guidelines by most banks.
- 1 Users Found This Useful
Related Articles
How long does it take to activate my account?
Most products are activated immediately after we receive confirmation of payment. If your order...
Why has my account been suspended?
If you are recieving an "Account Suspended" page when trying to access your site, it could be...
How do I recover my client area password?
Client area passwords can be recovered by using the "Recover Password" link found at the bottom...
Do I need a PayPal account to use the PayPal gateway?
You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...
How do I update my billing information?
For Standard Account Changes: Login to the client area....
